Case studies

Proof pages ready for stronger metrics and market-specific evidence.

These initial proof routes establish the scaffolding for outcome stories across ERP, AI, automation, and integration work.

Industrial distribution

Commercial workflow rebuilt around CRM, ERP, and reporting ownership.

Commercial ops leader

ERP solutionsIntegrations

Sparkibot reframed the revenue-to-operations workflow, cleaned up sales handoffs, and defined a more reliable reporting spine across CRM and ERP systems.

Challenge

The team had outgrown its original tooling setup and was compensating with spreadsheets, partial updates, and manual status chasing.

Approach

Map the handoff logic first, clarify system-of-record boundaries, and stage integration and automation changes so reporting improved before process complexity increased.

Cleaner ownership across sales and delivery
Lower manual reconciliation overhead
More reliable commercial reporting

Service operations

Request intake and triage shifted from manual coordination to governed automation.

Operations manager

AI systemsAutomation

Sparkibot redesigned intake flow, added automation checkpoints, and scoped AI support where routing and classification needed speed with oversight.

Challenge

Intake work was fragmented across inboxes and chat, making routing inconsistent and limiting confidence in downstream reporting.

Approach

Define intake states, approval checkpoints, and routing rules first, then attach automation and AI support to the right decision points.

Faster triage and routing
Higher consistency in escalation handling
More operator capacity for exception work

Next layer

These proof pages are ready to expand with stronger quantitative results, screenshots, and buyer-specific storylines without changing the route model or layout system.

Plan a proof-led sales narrative